Frequently Asked Questions

Truecaller provides a comprehensive suite of technology services designed to power businesses across India. Our core offerings include:

• Custom web development and enterprise web applications
• iOS and Android mobile app development
• Cloud migration, architecture, and managed services
• Digital transformation consulting and strategy
• Cybersecurity assessments and implementation
• IT infrastructure design and management

Yes, Truecaller develops mobile applications for both iOS and Android platforms. We offer three development approaches to suit your budget and timeline:

• Native development — separate high-performance apps for iOS (Swift) and Android (Kotlin)
• Cross-platform (React Native / Flutter) — single codebase, near-native performance
• Progressive Web Apps (PWA) — web-based apps that work like native apps

Our team recommends the best approach after understanding your specific business requirements and target audience.

Absolutely. Cloud migration is one of our core specialities. We have certified expertise across all major cloud platforms — AWS, Microsoft Azure, and Google Cloud Platform.

Our migration process is structured in phases to minimise downtime and operational risk:

• Discovery and infrastructure assessment
• Migration strategy and architecture design
• Phased migration with parallel running
• Testing, validation, and go-live
• Post-migration optimisation and monitoring

Yes, we provide cybersecurity services scaled to fit businesses of all sizes — from startups to large enterprises. Our small business cybersecurity packages include vulnerability assessments, firewall configuration, employee training, and ongoing monitoring.

Security is not a luxury — it's a necessity. We make enterprise-grade security accessible and affordable for growing businesses across India.

Our pricing is project-based and transparent. We offer three primary engagement models:

• Fixed price — ideal for well-defined projects with clear scope and deliverables
• Time and materials — best for evolving projects where requirements may change
• Retainer / managed services — monthly engagement for ongoing development, maintenance, and support

All proposals are customised based on your project requirements. We provide detailed, itemised quotes with no hidden fees.

Yes, we offer milestone-based billing for all project types. A typical payment schedule for a development project looks like this:

• 25% — Project kickoff and requirements sign-off
• 25% — Design and prototyping completion
• 25% — Development completion and staging delivery
• 25% — Final delivery, testing, and go-live

For larger enterprise projects, we can arrange customised payment schedules. Contact us to discuss what works best for your budget.

No hidden costs — ever. Our project quotes are comprehensive and cover all agreed deliverables. After delivery, any recurring costs (such as hosting, third-party licences, or support plans) are clearly communicated upfront and listed separately.

Optional post-delivery services include:

• Monthly maintenance and security updates (optional retainer)
• Hosting and infrastructure management (billed separately, transparent pricing)
• Bug fixes beyond the free warranty period (quoted separately)

Getting started with Truecaller is straightforward. Here's our onboarding process:

• Step 1: Submit a project enquiry via our contact form or call us
• Step 2: Free discovery call (30–60 minutes) to understand your goals
• Step 3: We prepare and send a detailed proposal within 48 hours
• Step 4: Review, negotiate, and sign the project agreement
• Step 5: Project kickoff — meet your dedicated team and begin

Project timelines depend on the scope and complexity of your requirements. As a general guide:

• Landing page / brochure website: 1–2 weeks
• Custom business website: 3–6 weeks
• Mobile app (MVP): 8–12 weeks
• Enterprise web platform: 3–6 months
• Cloud migration: 4–12 weeks (depending on infrastructure size)

Precise timelines are defined in the project proposal after the discovery phase. We always build buffer time in for testing and revisions.

We primarily use Agile / Scrum methodology for software and app development projects, with 2-week sprints, regular demos, and continuous delivery. This keeps you informed and in control throughout.

For shorter or fixed-scope projects, we use a structured Waterfall approach with clearly defined phases and sign-off points.

Every client gets access to a dedicated project portal where you can track progress, review deliverables, and communicate with the team in real time.

Yes — upon final payment, all intellectual property rights, including source code, designs, databases, and documentation, transfer fully to you as the client. This is clearly stated in our project agreement.